# FAQ (Frequently Asked Questions) ### Is Cozy Ragnarok Pay-to-Win? No.\ All donation or cash shop items are **cosmetic or convenience-based only**.\ PvP, WoE, and MVP are determined by **gear, skill, and strategy**, not money. *** ### Are there active GMs in-game? No.\ There are **no active GMs participating in gameplay**.\ This policy exists to prevent favoritism, fraud, or abuse. *** ### How do I report bugs or issues? Send an email to: 📧 **** Please provide clear details and screenshots if possible. *** ### Discord? Coming Soon. *** ### Are events GM-hosted? Currently No.\ All events are **fully automated**. *** ### Where can I learn job builds and rebirth guides? We recommend [**ratemyserver.net**](https://ratemyserver.net) for: * Monsters and Items * Skill information * Job Changes guides *** #### Closing Note Cozy Ragnarok is built for players who miss the **pure, competitive, and social spirit** of Ragnarok Online.\ We hope you enjoy your stay — and welcome home. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://cozy-ragnarok.gitbook.io/cozy-ragnarok-docs/faq-frequently-asked-questions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.